Privacy Policy

Hum sirf wahi information collect karte hain jo aapko hamari Services dene ke liye zaroori hai:

• Aapko courses, memberships aur account access dene ke liye.
• Aapke enquiries aur support requests ka jawaab dene ke liye.
• Aapko aapke purchase, account ya live sessions se related zaroori (transactional) updates bhejne ke liye.
• Apni website, courses aur user experience ko improve karne ke liye.
• Apni Services ki security maintain karne aur fraud rokne ke liye.
• Kaanooni (legal) obligations poori karne ke liye.

Hum aapka personal data bechte nahi hain. Hum ise sirf in trusted parties ke saath, sirf zaroorat ke hisaab se, share karte hain:

• Hosting & course platform: Graphy, jispar hamari website aur courses chalte hain.
• Payment gateways: Aapki payment securely process karne ke liye.
• Analytics & advertising partners: Google Analytics aur Meta (Facebook) jaise tools, jo aggregate ya cookie-based data ke through website performance aur ad relevance samajhne mein madad karte hain.
• Email/communication tools: Aapko transactional updates aur zaroori notifications bhejne ke liye.
• Legal authorities: Agar kaanoon dwara required ho.

Hamari website cookies aur similar technologies ka use karti hai, jaise:

• Essential cookies: Website aur login ko sahi se chalane ke liye.
• Analytics cookies (Google Analytics): Yeh samajhne ke liye ki log website ko kaise use karte hain, taaki hum use behtar bana sakein.
• Advertising cookies (Meta Pixel): Hamari ads ko relevant banane aur unki performance measure karne ke liye.

Aap apne browser settings se cookies ko block ya delete kar sakte hain. Kuch cookies band karne se website ke kuch features theek se kaam na karein.

Hum aapka personal data sirf utne time tak rakhte hain jitna in purposes ke liye zaroori hai, ya jitna kaanoon require karta hai. Jab data ki zaroorat nahi rehti, hum use securely delete ya anonymise karne ki koshish karte hain.

Hum aapke data ko unauthorised access, loss ya misuse se bachane ke liye reasonable technical aur organisational measures lete hain. Lekin, internet par koi bhi transmission 100% secure nahi hoti, isliye hum absolute security ki guarantee nahi de sakte. Apne account credentials ko surakshit rakhna aapki bhi zimmedaari hai.

Applicable data protection kaanoon (jaise India ka Digital Personal Data Protection Act, 2023) ke tahat, aapke paas yeh rights ho sakte hain:

• Apne personal data ka access maangna.
• Galat ya adhoore data ko correct karwana.
• Apna data delete karwane ki request karna (jahan legally possible ho).
• Apni di gayi consent ko withdraw karna.
• Apni data-related shikayat (grievance) darj karna.

In rights ka use karne ke liye humein connect@innerbalanceacademy.in par likhein. Hum aapki request par reasonable time ke andar respond karne ki koshish karenge.

Hamari Services 18 saal se kam umar ke logon ke liye nahi hain. Hum jaan-boojh kar minors ka personal data collect nahi karte. Agar aapko lage ki kisi minor ne humein data diya hai, toh humein inform karein aur hum use remove kar denge.

Hamari website par doosri websites ke links ho sakte hain. Un websites ki apni privacy policies hoti hain, aur hum unke content ya practices ke liye responsible nahi hain. Unhe use karne se pehle unki policy padhein.

Hum is Privacy Policy ko time-time par update kar sakte hain. Updated version is page par nayi "Last updated" date ke saath publish hoga. Changes ke baad Services ka continued use updated policy ki acceptance maana jaayega.

Is Privacy Policy ya apne data ke baare mein koi sawaal ya request ho toh humse sampark karein: